Terms and Conditions

"Agreement" means these Terms and Conditions, including any referenced addendums, amendments, and order forms.

"API" means the Application Programming Interface provided by myEuropacific for integration with third-party systems.

"Customer" or "You" means the business entity accessing or using the Platform or API Services.

"Platform" means the myEuropacific proprietary logistics management system, including all associated services and features.

"Platform User" means a registered user of the myEuropacific Platform with an active subscription.

"External User" means any third party accessing myEuropacific API Services without being a registered Platform User.

"Services" means all products, data, and information provided through the Platform and API.

"Transaction Data" means any data transmitted to, from, or through the Platform or API by or about the Customer.

"Vendor," "We," "Our," or "Us" means EUROPACIFIC LOGISTIKA D.O.O. and its affiliates.

2.3 All prices are in Euros (EUR) and exclude applicable VAT/taxes.

2.4 Fees are non-refundable except as expressly stated in this Agreement.

2.5 We reserve the right to modify pricing with 90 days' prior written notice.

2.6 Annual price increases of up to 5% may be applied without notice.

2.7 Late payments accrue interest at 1.5% per month or the maximum rate permitted by law.

3.1 We grant You a non-exclusive, non-transferable, worldwide right during the term of this Agreement to access and use the Services and API solely for Your internal business purposes.

3.2 Services are designed exclusively for bona fide business use. Individual consumer use is prohibited.

3.3 Any use for purposes competitive with myEuropacific or that may devalue our commercial interests is expressly prohibited.

3.4 You are responsible for:

• Maintaining the security of API credentials and access tokens
• Ensuring accuracy and completeness of Transaction Data
• Compliance with all applicable laws and regulations
• Actions of users authorized under Your account

3.5 We may modify, update, or discontinue any Service with 30 days' prior notice.

3.6 We reserve the right to suspend access for security threats or policy violations without prior notice.

4.1 API access is subject to rate limits to ensure fair usage and system stability:

4.2 Higher rate limits may be negotiated for enterprise customers.

4.3 Exceeding rate limits may result in temporary access suspension or additional charges.

4.4 We monitor API usage and reserve the right to throttle excessive requests.

5.1 We retain all intellectual property rights in the Platform, Services, API, and all associated materials.

5.2 You retain ownership of Your Transaction Data. You grant us a worldwide, royalty-free license to use such data for providing the Services and improving our Platform.

5.3 We may create anonymized, aggregated data from Transaction Data for analytical purposes. Such derived data is owned by us.

5.4 You may not:

• Reverse engineer, decompile, or disassemble the API or Platform
• Create derivative works based on our Services
• Redistribute, sublicense, or resell API access without authorization
• Use our trademarks without prior written consent

6.1 Both parties shall comply with applicable data protection laws, including GDPR where applicable.

6.2 For Platform and API Services, We act as a data processor; You are the data controller.

6.3 Personal data may be transferred to countries outside the EEA. We implement appropriate safeguards including Standard Contractual Clauses.

6.4 You warrant that You have obtained all necessary consents for processing personal data through our Services.

6.5 We implement industry-standard security measures including:

• TLS 1.2+ encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• SOC 2 compliance standards

7.1 Each party agrees to hold the other's Confidential Information in confidence for the duration of this Agreement and 3 years thereafter.

7.2 Confidential Information excludes information that:

• Is publicly available through no fault of the receiving party
• Was already in the receiving party's possession
• Is independently developed by the receiving party
• Must be disclosed by law or court order

9.1 Our maximum aggregate liability shall not exceed the fees paid by You in the 12 months preceding the claim, or €5,000, whichever is greater.

9.2 Claims must be brought within one year of the event giving rise to the claim.

9.3 These limitations reflect the allocation of risk between the parties and shall survive termination.

10.1 You agree to indemnify, defend, and hold harmless myEuropacific and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your breach of this Agreement
• Your use of or access to the Services
• Your violation of any third-party rights
• Your Transaction Data

11.1 This Agreement continues until terminated in accordance with these terms.

11.2 Either party may terminate:

• With 30 days' written notice
• Immediately if the other party materially breaches and fails to cure within 30 days
• Immediately upon insolvency or bankruptcy of the other party

11.3 Upon termination:

• All API credentials and access rights are immediately revoked
• Outstanding fees become immediately due
• You must cease use of all Services and destroy confidential materials

11.4 Sections relating to intellectual property, confidentiality, limitation of liability, and indemnification survive termination.

12.1 This Agreement shall be governed by and construed in accordance with the laws of the Republic of Slovenia.

12.2 Any disputes shall be submitted to the exclusive jurisdiction of the courts of Ljubljana, Slovenia.

12.3 The parties agree to attempt good-faith negotiation before initiating legal proceedings.

12.4 The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

13.1 This Agreement constitutes the entire agreement between the parties.

13.2 No amendment shall be valid unless in writing and signed by both parties.

13.3 You may not assign this Agreement without our prior written consent.

13.4 Failure to enforce any provision shall not constitute a waiver.

13.5 If any provision is found unenforceable, the remaining provisions shall continue in effect.

13.6 We may update these Terms at any time. Continued use constitutes acceptance of changes.